📄 RGS Trucks LLC – Policies

Last Updated: August 22, 2025

This page contains the Terms & Conditions, Privacy Policy, and Returns & Refunds Policy for RGS Trucks LLC.

🚚 Terms & Conditions

1. Welcome
By using www.rgstrucks.com, you agree to these Terms & Conditions.

2. General Use
You must be 18 years or older (or have permission) to use this site.

3. Products & Orders
All orders are subject to acceptance and availability.

4. Payments
All payments must be completed at checkout in U.S. dollars.

5. Shipping & Delivery
We are not responsible for delays outside our control.

6. Returns & Refunds
See our Returns & Refunds Policy below for full details.

7. Warranties & Liability
Products are sold “as is” unless otherwise noted.

8. Intellectual Property
All logos, branding, and content belong to RGS Trucks LLC.

9. Governing Law
These Terms follow the laws of the State of Florida, USA.

10. Updates
We may update these Terms at any time.

🔒 Privacy Policy

1. Introduction
Your privacy matters. This section explains how we handle data.

2. Information We Collect

  • Name, email, phone number, billing/shipping address

  • Payment details (processed securely by third parties)

  • Order history and preferences

  • Website usage data (cookies, analytics, IP addresses)

3. How We Use Your Information

  • To process and ship orders

  • To send updates and promotions

  • To improve our services

  • To comply with legal requirements

4. Sharing of Information
We only share with payment processors, shipping providers, and service partners.
We never sell or rent your personal information.

5. Cookies & Tracking
We use cookies to improve your browsing experience. You can control them in your browser.

6. Data Security
We use industry-standard measures, but no online system is 100% secure.

7. Your Rights
You may request to access, update, or delete your personal data by contacting us at:
📧 info@rgstrucks.com

8. Third-Party Links
We are not responsible for external websites linked from our site.

9. Updates
We may update this Privacy Policy periodically.

↩️ Returns & Refunds Policy

1. Eligibility

  • Returns must be requested within 30 days of delivery.

  • Items must be unused, in original condition, with proof of purchase.

2. Non-Returnable Items

  • Clearance or final sale items

  • Customized or special-order products

  • Items damaged by misuse or improper installation

3. Return Process

  • Email us at 📧 info@rgstrucks.com with your order number and reason.

  • Ship the item back to the address we provide.

4. Refunds

  • Approved refunds will be issued to the original payment method.

  • Please allow 5–10 business days for processing.

  • Shipping costs are non-refundable unless the return is our error.

5. Exchanges

  • Exchanges are processed as a new order once the return is received.

6. Return Shipping

  • Customers pay for return shipping unless the item is defective or incorrect.

  • In those cases, we’ll provide a prepaid return label.

📞 Contact Us

For any questions about these policies, email us at:
📧 info@rgstrucks.com

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